Open System Management: A Curriculum for
Managers in Child Welfare
The Resource Program has developed
a management curriculum for managers in child welfare.
This family-centered curriculum
presents a vision and process for making an agency's organizational
culture more open and effective. The curriculum supports directors of county departments
of social services and others as they lead their agencies through
an organizational development process that involves
- Assessing the organization's
culture and, where appropriate,
- Moving toward a more "open"
organizational culture.
Research for the development of this
curriculum was based on discussions with social services leaders,
assessments and dialogues in several counties, and on technical
assistance to participating counties.
The curriculum is now available as
a four book series that contains:
- The conceptual framework behind
Open System Management
- An instrument for assessing an
organization's culture
- A dialogue tool used to bring the
organization together around common outcomes
- A case-study in organizational
development illustrating the use of the concept and tools,
and
- A how-to guide that offers a
blueprint for management changes that will directly affect (and
improve) human services delivery.
To learn more, follow this link to
our Books and Resources page.